Introduction to Coaching Skills for Managers
(Half or One Day Workshop)
Workshops for managers to enable them to understand and use the principles of a coaching style in their formal and informal transactions with the staff they supervise.
An indicator of success will be when manager’s and others routinely say ‘How do you think you could do it?’ rather than ‘I want you to do it like this’.
Outline Programme for Workshops: (This is all negotiable)
Throughout the training and discussion and in examples and case material trainers will take account of the different working contexts of learners.
Introduction to the workshop: Introductions, domestics and ground rules.
What is coaching? An interactive opening session to position coaching in relation to instructing, mentoring, informal conversations etc.
The Coaching Effect (For courses for NOMS): Introducing the NOMs Coaching Effect including the Purple Model, the link to the LQF/LMF and the Coaching Effect Workbook.
Key Skills: An interactive session to develop understanding and skills of active listening (including being silent), questioning and reflecting.
Introducing the GROW Model: Taking the coaching encounter through the stages of the model, developing questions for each stage of GROW.
Coaching in Practice: Trainers model snippets of coaching asking the group what they might say next. This will include brief encounters.
Practicing the coaching skills: An opportunity for participants to coach each other in trios, this will be real life coaching concentrating on developing coaching skills, not a role play.
Final session: Reinforcing learning and introducing brief guidance on the difference between performance and development coaching. Also when to coach and when not to coach.
Resources:
Participants will be provided with a workbook; this will include:
- The exercises from the workshop
- Space to record their learning on the day and subsequently
- Resources for further support and learning.
The Training Team:
The training team will be led by Sally Cherry Learning and Development Manager, she is an experienced manager and trainer, she has a Diploma in Coaching and is currently undertaking the ILM Level 7 Certificate in Coaching and Leadership Mentoring. The other trainers will be associates of the consortium, who are qualified and experienced trainers and also work as coaches.
Sally Cherry – Learning and Development Manager (Management Development) Midlands Consortium
T: 0121 730 3360 M: 07976901187